Services· 服务
Parts on the shelf. Service on the dispatch board.配件常备,调度有序。
备件齐全 · 服务到位
We don't sell vehicles and then disappear. The reason fleet operators stay with FAW SG is that the parts hold up and the service throughput is predictable. These five services are the proof.我们售出车辆后不会消失。车队运营商选择留在一汽,是因为配件供应稳定、服务可预期。以下五项服务就是最好的证明。
01
After-Sales & Rescue售后与紧急救援
Book maintenance at our workshop or call the 24/7 emergency line. Real technicians, not a call centre.在工作坊预约保养,或致电24小时紧急救援热线。由真正的技术员接听,而非呼叫中心。
24/7 emergency hotline · same-day booking by 09:00 · WhatsApp triage24小时应急热线 · 09:00前预约当日可取车 · WhatsApp分诊
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02
Financing融资方案
Hire-purchase and operating-lease arranged with the commercial-vehicle desks of UOB, OCBC, and DBS.我们与永亨银行、华侨银行和大华银行的商用车部门合作,安排分期付款和融资租赁。
Indicative quotes within 48 hours · 5-year HP from 3.85% p.a.48小时内提供报价 · 5年期分期利率从年利率3.85%起
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03
Maintenance维护保养
Scheduled service at our workshop. LTA-registered inspection partner on site.在工作坊进行定期保养。现场配备陆路交通管理局注册检验合作伙伴。
6 service bays · same-day for prime movers booked before 09:006个工位 · 09:00前预约的牵引车当日可取
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04
Warranty保修服务
Manufacturer warranty: 200,000 km or 3 years, whichever comes first. Driveline extended cover available.制造商保修:20万公里或3年,以先到者为准。可选配动力系统延保。
Coverage detail listed in §4 of vehicle sales agreement保修条款详见车辆销售合同第4条
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05
Technical support技术支持
24/7 hotline staffed by our own technicians. Field response within 4 hours within mainland Singapore.24小时热线由我们自己的技术员轮值。新加坡本岛4小时内现场响应。
Field van dispatched from Tampines · spare-parts truck on standby服务车从大士调派 · 配件车随时待命
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